RETURNING YOUR ORDER

RETURNS

RETURNS

You can return your order within 14 days. For orders over 40 Euro the return is free of charge. Send the goods back in new, unused condition with all labels and in intact original packaging.
For the return send us an email to info@advenate.com with the details of your order. We will then send you a return note, which must be enclosed with the package, and a DHL shipping sticker. The return is only free of charge if the shipment is carried out by our shipping service with an Advenate shipping label.

These returns guidelines apply in addition to the legal right of withdrawal.